Commerce Cloud is a key part of the Salesforce Customer Success Platform and offers ecommerce solutions for B2C (business to consumer) and B2B (business to business) customers. That means that organizations purchase Commerce Cloud to provide the best ecommerce websites to their customers who are shopping online—whether they are consumers buying the latest fashion or businesses making a large wholesale purchase.

 

What Are The Commerce Cloud Products And Capabilities

Salesforce Commerce Cloud For B2C

B2C Commerce lets brands create and coordinate shoppers’ online experiences and transactions across digital channels and devices. Web and mobile sites are a huge part of the online experience. Commerce Cloud lets retailers launch sites for multiple brands and geographies and then manage them all in a single place.

Salesforce Commerce Cloud For B2B

B2B Commerce is built natively on the Salesforce Lightning Platform. This means that our customers, their distributors, and ultimately their buyers seamlessly combine B2B Commerce and their Salesforce CRM data for a complete view of the customer or account.

Secured Logins

Accommodate hundreds of items per order

Make orders fast and easy

Custom storefront themes

Catalogue management

Customised pricing module

Complex shipping functionality

Multiple Payment types

Salesforce Commerce Cloud For B2B2C

B2B2C Commerce, also built on the Customer 360 Platform, helps B2B merchants sell direct to consumer quickly and easily, even if it’s for the first time. Benefits include:

Deliver quick time to value

Drive intelligent experiences.

Unify your operations

Connect your customer’s journey

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